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14 articles · Leadership
- Leadership July 15, 2025
Study Hall: Where ePublisher Users Meet, Learn, and Grow
Join our twice-monthly Study Hall sessions to connect with WebWorks Developers and fellow ePublisher users in a collaborative, informal learning environment.
- Leadership April 15, 2025
Beyond WebWorks Wizard - Integrating AI Chat into Reverb 2.0
Discover how integrating an AI chat assistant directly into ePublisher's Reverb 2.0 output can provide a seamless and accurate help experience for users.
- Leadership August 7, 2024
Implementing a Custom GPT at WebWorks: My Experience
Discover how I developed a custom GPT for WebWorks, improving documentation and AI integration. Learn from my experience and check out WebWorks Wizard.
- Leadership August 6, 2024
Unlocking Better AI Results: Markdown and Markdown++ as a Superior Source
Announcement for podcast and brief summary of Markdown for AI workflow
- Leadership March 18, 2024
The Ultimate Collaboration Project
How Markdown will Become the Most Important Collaborative Effort Between Code Developers and Technical Writers.
- Leadership April 5, 2011
Somewhere between the Riveter and the Bear
Support technicians often feel torn between their ideal role of solving complex issues and the reality of repeatedly answering common questions, but opportunities exist to point users to helpful resources.
- Leadership April 27, 2010
Building a better AutoMap
Discussing potential product offerings for ePublisher's AutoMap tool to better suit users' needs.
- Leadership August 17, 2009
Contracts, Commitments, and... !@#$?
A reflection on an unexpected glitch in the ePublisher license management system and the lessons learned.
- Leadership March 19, 2009
Content-centric Communities - Building Emotional Connections Through Content
Reflections on the South by Southwest Interactive conference (SxSWi) and the importance of emotional connections in various fields, including web development and content creation.
- Leadership February 13, 2009
Wiki Maturation - Tossing Tennis Balls
An interesting story about the significance of maintaining business value and ownership, using the metaphor of tennis balls left in a company's server room for over a decade, and how it relates to the challenges of managing a wiki.